Our Commitment

The Prime Quality Promise

Prime Microgrid applies a structured commissioning and documentation process appropriate to each project.

Installation Quality

What Is the Prime Installation Score?

Each project phase receives an internal quality score calculated from required evidence and documented quality-control checkpoints. A minimum score of 90% is required before the installation team can advance.

The score reflects whether all required photos have been captured, all commissioning steps have been completed, all system labels are in place, and all documentation is ready for the inspector.

Items that do not meet the score or review criteria must be corrected before progression. The score is an internal quality-control measure, not a legal certification or guarantee of inspection approval.

90%minimum

Phase Progression Threshold

A phase must meet the 90% internal threshold and applicable review criteria before work advances.

Photos Complete
Commissioning Verified
Labels Confirmed
Inspection Ready

Commissioning

What Our Technicians Verify On-Site

Commissioning is the structured process of verifying that every component of your energy system is properly installed, configured, and performing as designed.

Verify all electrical connections and terminations
Confirm proper wiring configuration and polarity
Test battery communication and response
Verify grounding and bonding integrity
Configure monitoring and remote access
Confirm system firmware is current
Program battery management settings
Program power export and grid interaction settings
Verify solar production and performance
Verify battery charging and discharging
Confirm backup operation and transfer
Document all system readings and settings

Each step is completed, verified, and recorded in our system before the project is closed out.

Documentation

Why Every Stage Is Photographed

Photo documentation isn't just for our records — it protects you. A complete visual record of your installation means there's never a question about what was done and how it was done.

These photos support your permit inspection, warranty documentation, insurance records, and future service needs. If a question ever comes up, the evidence is already on file.

Our AI system also reviews key photos to flag anything that may need a second look — adding another layer of quality assurance beyond the technician's own verification.

Required Photo Stages

1
Service entrance and utility equipment
2
Main electrical panel
3
Inverter installation and wiring
4
Battery installation and connections
5
Communication wiring
6
Grounding and bonding
7
Disconnects and safety equipment
8
System labels and placards
9
System screens showing live operation
10
Completed installation overview

Inspection Readiness

What "Inspection Ready" Means for You

Inspection readiness means the assigned documentation and internal review steps are complete. Final interpretation, inspection and approval remain with the applicable adopted code, local amendments and Authority Having Jurisdiction.

Permit Inspection Prepared

Documented work is reviewed against configured project requirements to support the local building department's inspection.

Utility Interconnection Ready

System configuration, metering, and safety disconnects are verified and configured for your utility's interconnection requirements.

Documentation Complete

Complete photo documentation, commissioning records, and system settings are on file — supporting both inspection and warranty requirements.

Quality Confirmed

The internal score records completion of assigned quality checkpoints and supports commissioning review; it does not guarantee an inspection or operating outcome.

Our Promise to Every Customer

Prime Microgrid uses documented commissioning, phase evidence, internal quality scoring and correction workflows appropriate to each project. Learn more about the AI-enabled installation quality platform that supports this process.

Final code interpretation, inspection and approval remain subject to the applicable adopted code, local amendments and the Authority Having Jurisdiction.

Ready to Get Started?

Request a private review of your property's energy needs. Every project begins with a conversation — no pressure, no obligations.

Request a Confidential Private Energy Evaluation

Your information stays with Prime Microgrid. We do not sell your request to contractor networks or lead marketplaces.